Competent systems Inc, Largest Implementer is seeking NOC Engineer on behalf of one of our clients. Please let me know if you have any local/Near BY candidates for the below position as it does REQUIRE phone / in person interview. Thanks!
Title: NOC Engineer
Location: Dalls TX
Job Type : Contract
MINIMUM QUALIFICATIONS:
•3+ years of experience working in a dedicated enterprise NOC environment
•Hands on experience monitoring enterprise, which includes Network, Server, Storage, Web Services and Applications on SolarWinds Application.
•CCNA Certification required
•Experience with the various Telco’s and how to call out a circuit
•Bachelor Degree desired; in lieu of degree relevant coursework or experience required
Job Functions:
•Troubleshoot Wireless/wired network and good understand of DHCP Reservations. Hands on Port investigations and Port verification in a Network environment.
•Must be able to identify, detect and report a problem to the next escalation tier.
•Network Configuration and support. Required knowledge and support secure VPN solutions.
•Communicate System Wide Outages. Lead bridge calls.
•Works together to achieve successful outcomes. Seeks input from others. Seeks win win solutions. Supports a shared purpose. Builds relationships. Supports others to achieve success.
•NOC engineer must be able to provide a proper explanation when an issue is raised, which includes client handling and email etiquette and must possess good communication skills to handle calls and escalations.
•Provides accurate and concise up to date system information of problem escalation. Provides appropriate documentation for scheduling of resources. Creates and maintains system report such as uptime, utilization and growth.
•Easily adapts to change and remains stable in stressful situations. Demonstrates an understanding of diversity and supports system goals, with occasional supervision. Assists with monitoring tool design and implementations of tool sets for network routing/switching, and recovery procedures.
•May be assigned design and implementation responsibilities for systems of basic complexity and minimal criticality. Understands competencies within a single tool utilized by the technology teams. Has the ability to correlate reoccurring issues and the ability to make simple network, server, and storage configuration changes.
•Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload problems in a timely manner with supervision